News Details
WVWD Produces First-Ever In-House Consumer Confidence Report
June 18, 2026
Walnut, CA – Walnut Valley Water District (WVWD) has successfully completed its 2025 Consumer Confidence Report (CCR), marking the first time in District history that the annual water quality report was developed entirely in-house.
The CCR is an annual publication required by the State of California and the U.S. Environmental Protection Agency that provides customers with information about their drinking water quality, water sources, treatment processes, testing results, and regulatory compliance.
Historically, the District utilized outside consultants to assist with the design and production of the report. For the 2025 report, District team members leveraged their expertise to complete the project internally, resulting in cost savings for the District while maintaining a high-quality, professionally designed publication that meets all state and federal reporting requirements.
The project was led by Senior External Affairs & Sustainability Coordinator Stephanie Fu, who managed the report’s content development, graphic design, layout, and production. To ensure the report accurately reflected the District’s operations and water quality performance, team members from the Operations, Water Quality, and Engineering departments collaborated to compile testing data, infrastructure information, regulatory updates, and operational insights.
This cross-departmental effort transformed complex technical information into an engaging and easy-to-understand resource that helps customers better understand where their water comes from, how it is treated and monitored, and the investments being made to maintain a safe and reliable water system.
Producing the report internally not only reduced consultant costs but also provided greater flexibility to customize the report’s design, enhance educational content, and incorporate customer-focused graphics and resources. The project reflects the District’s commitment to innovation, transparency, fiscal responsibility, and continuous improvement.
The 2025 CCR is available online in both English and Mandarin on the District’s water quality page. Customers can also access additional water quality resources and information about the District’s commitment to delivering safe, reliable drinking water.
