Customer Service
Starting September 2, 2025
Our office hours have changed!
The office is open on Monday through Thursday from 7:00 am to 6:00 pm.
The office is closed Friday – Saturday.
Our emergency on-call team is available 24/7. If you need immediate assistance, please call (909) 595-7554.
If you would like to pay your bill, you can do so online or over the phone by clicking here.
If you would like to start or stop water service, you can begin the process online by clicking here.
Water Rates
Access the application for the water bill assistance program known as WVARP, submit an online application for a payment extension request, and learn about the District’s rates schedules and classes.
Rebates
Choose from a menu of residential and commercial rebates intended to save water throughout your property including the turf replacement program which transforms your landscape.
Billing & Payment Information
Create a customer account to monitor your water usage online, make payments online, sign-up for AutoPay, and more.
Meter & Leak Information
Get to know your water meter so you can check for leaks and learn how to turn off your water in the case of an emergency or for repairs.
Developer Resources
Applications and forms for new housing and development projects in the WVWD service area are available here.