Customer Feedback Survey

We Value Your Feedback!

Thank you for taking the time to share your thoughts with us. You received this survey because you recently interacted with someone from Walnut Valley Water District, and we would love to hear about your experience.

Complete this survey for a chance to win an Amazon gift card!

To be entered into the drawing, please provide your contact information at the beginning of the survey. Your feedback is important and will help us continue to improve our services.

We appreciate your time and look forward to hearing from you!

Name

Customer Interaction

How would you describe your last interaction with Walnut Valley Water District?(Required)
Select one.

Were you able to get the help you needed during this interaction?(Required)

Communication Effectiveness

Very UnclearSomewhat ConfusingAverageEasy to UnderstandVery Clear & Straightforward
Were your questions or concerns addressed in a timely manner?(Required)
What is your preferred method for receiving updates or important information from us?(Required)
Select all that apply.

Customer Service Experience

Very PoorPoorAverageGoodExcellent

Program Awareness

Were you informed about additional resources or programs to help you save water?(Required)
Would you like to learn more about any specific programs or services?
Select all that apply.

Improvement Suggestions